Access Government Grants For Your Customers

We handle the paperwork for the Boiler Upgrade Scheme, so you can focus on the install. We also provide guidance on the Home Energy Scotland Grant and Loan scheme.

The Boiler Upgrade Scheme (BUS)

England & Wales

The Boiler Upgrade Scheme (BUS) provides capital grants to support the installation of a heat pump in homes and non-domestic buildings in England and Wales.

All property owners should contact the BUS Enquiries team for guidance. Please note that Ofgem are unable to provide pre-emptive assurance on applications or speculate on requests their review team may make throughout the application or redemption journey. Scheme T&C's apply.

Call: 0330 053 2006 · Email: bus.enquiry@ofgem.gov.uk

How much does the BUS scheme pay?

£7,500

voucher payment for the installation of an air source or ground source heat pump.

Eligible self-builds

  1. Properties where a builder is contracted by an individual, to create a "custom-build" new property.
  2. Properties which have not had any previous heating system installed and have not been occupied or used prior to commissioning of the heat pump. E.G. the conversion of a derelict building to become a domestic property.

Existing domestic properties

  1. Domestic properties include, but are not limited to, owner-occupied properties, properties rented out to tenants, second homes and holiday homes.
  2. Replacing a fossil fuel based or direct electric heating system.

What evidence will I need?

  1. Eligible self-builds: Evidence must demonstrate that the property was principally funded by the owner/individual and not a company. E.G. title deeds, build contract, invoice for substantial materials.
  2. Existing domestic properties: A valid in date EPC, confirming a fossil fuel boiler or direct electric heating system, and proof of property ownership, if not living at this address.

How does it work?

  1. MCS engagement letter: The property owner must sign and return this for us to start the application.
  2. Application & Consent: We make the application, on behalf of the property owner. Ofgem will request consent from the property owner within 14 days, or the application will be closed.
  3. Review & Approval: Property owner must send eligibility evidence to Ofgem for review and approval within 14 days of request, or the application will be closed.
  4. Redemption & Payment: Once the installation is MCS Certified, we apply to redeem the payment. We will transfer payment, once received from Ofgem.

How long does it take?

  1. We have No Control Over Ofgem Timescale: In our experience the whole process takes 4-8 weeks from application to payment, but this can change without notice. The property owner will get the same Ofgem email updates as us.
  2. Ofgem Requests: Additional information must be provided to them within 14 days to avoid delay.
  3. Installation Deadline: Once the grant has been approved, the heat pump installation and MCS certification must be completed within 12 weeks for us to redeem the voucher.
  4. Redemption & Payment: In our experience, 2-3 weeks, from redemption request, cleared funds to us and transfer.
  5. Redemption Deadline: The grant must be redeemed within 120 days of the MCS Certificate date.

Home Energy Scotland Grant and Loan Scheme

Scotland

The Home Energy Scotland Grant and Loan Scheme provides capital grants and an optional interest free loan, to support the installation of a heat pump by homeowners in Scotland. Scheme T&C's apply.

The homeowner makes their application directly to HE Scotland. The application should be approved before the installation starts.

Call: 0808 808 2281

Visit Home Energy Scotland

How much money does the Home Energy Scotland Grant and Loan scheme pay?

£7,500

grant payment: For the installation of an air source or ground source heat pump.

£1,500

additional grant payment: Available to households in remote rural and island areas.

£7,500

Interest free loan: Additional optional loan up to £7,500.

What evidence will I need?

  1. Installer quote: A copy of the installers quote, clearly showing the MCS heat pump product reference number and our MCS installer reference number NIC5903
  2. EPC: A valid in date EPC, and proof of property ownership.

How does it work?

  1. Homeowner application: Call 0808 808 2281 to make an application, complete and return the application form.
  2. Funding Offer: A written funding offer will be issued to the homeowner and must be accepted before the heat pump installation starts.
  3. Claim and Payment: Submit payment claim with supporting evidence e.g. invoices and MCS certificate.

How long does it take?

  1. We have no control over Home Energy Scotland process and timescale.
  2. Application: Home Energy Scotland aim to process the application within 10 working days once they have received a completed form from the homeowner.
  3. Claim and Payment: Home Energy Scotland aim to process claims within 10 working days, but this may take longer where additional information is required. Payments can take 3-5 working days.